Alastra Construction

Q. What makes you stand out from other contractors in your area?

A. Why choose Agent Drain Inc.?
Availability: We are always open for business - 24 hours a day, 7 days a week, 365 days per year! The sewer technician on duty will answer and help you with your drain problem. Same day service is to be expected!
Convenience: You may also schedule an appointment for the time that works for you. We now accept Visa, MasterCard, and Discover as a payment option. Of course personal checks and cash are gladly accepted as well.
Experience: We work with residential and commercial businesses for emergency sewer problems. Agent Drain is dedicated to finding and curing the problem.
Equipment: Our specialized drain tools are the best available. Whether it’s root intrusions, grease, sand, or frozen lines Agent Drain’s quiver of tools can get any sewer jam up and running again in no time!
Bottom Line: Agent Drain will always give an upfront estimate on how much a certain drain will cost over the phone. We do not have any hidden fees like trip charges, chain up charges, mileage, etc. We have the most competitive pricing in the area. When a plunger just won’t do it… Call Agent Drain!

Q. Can you give advice to homeowners on how to find the best contractor for their project?

A. Why choose a drain cleaning expert vs. a plumber to unclog your drain?
Cost: A drain specialist can quickly diagnose the problem and use the appropriate tools to get the job done right – the first time! A plumber specializes in installing and repairing pipes – not clearing them. Often they don’t have the experience or set of tools to properly do the job. And, of course, they will certainly charge you plumber rates!
Experience: A drain cleaner does just that – clean drains! That means every day at work involves figuring out why the drain isn’t draining and how to get it to flow again. This brings about direct sewer and drain experience. A plumber may know how to install your heating system, but how well does he understand the nature of your clogged mainline? When your faucet drips, call a plumber. When your drain is backed-up, call a sewer drain specialist. Better yet, call Agent Drain!
Conflict of interest: We believe there can be more than one option in problem sewers. We will gladly take the time to educate you on sewer systems and discuss with you the options for solving your drain problem. Some companies that also do plumbing may offer to dig up your problem sewer pipe and “fix” it. But are they looking at that $10,000 plus sale or your best interest? We do not install sewer systems. We will identify any problems you may have with your system and present all options so the customer can make an educated decision.
Specialized equipment: There are many modern tools for drain cleaning. A plumber can only fit so much in the van and many of the important drain clearing tools get let out. Agent Drain’s vans are full of nothing but tools to unclog a drain. From various sized snake cables with customized auger bits and blades, high-pressure hydro jetting machines to cameras. We can take care of all of your clogged drain needs.

Q. What are the most common jobs you do for your clients?

A. We specialize in sewer and drain problems of all types: clogged drains, clogged sewer, clogged sewer lines, sewer backups, sewage backup, sewer drain clog, slow drain, slow draining bathtub, washing machine drain, garbage disposal, frozen pipes, frozen drain pipe, basement drain, floor drain, septic drain, septic problems, septic drain field, and septic maintenance. We also offer video camera inspection reporting and line locating.