Century Tile: Mundeiein
300 Townline Rd - Mundelein IL 60060
1 review
Mundelein, IL 60060
Phone: 847-566-****847-566-663200 (click to view the number)
About the Company
The firm's floor tile installers can efficiently serve individuals close by their office at 300 Townline Rd, in Mundelein. The skill of Century Tile: Mundeieins tile installers could improve any residence. Boost your household redecorating assignment by using tile consultants at Century Tile: Mundeiein. All services conducted by this agency are sure to feature the finest quality results available. Mundelein domestic improvement is enhanced through the expertise of the organization's experts in tile services. Throughout Mundelein, a person can expect any house remodel to be quality assuming they engage workers who are known for tile installers. The licensed and practiced staff of workers at this firm completely with durability you can trust.
Your Century Tile: Mundeiein Mundelein, IL Tile Pros
Veteran tile installers with Century Tile: Mundeiein shall conclude your residential update. The professionals at Century Tile: Mundeiein's biggest aim is bringing full approval to each of their consumers. Exactly what does their company specialize in? Their forte: porcelain tile engineering operations. You can secure the greatest building upgrading work available if you hire a tile specialist. The Century Tile: Mundeiein business is managed in Mundelein and is locally managed. If you're organizing a renovation, never forget to secure tile installers. To get the best possible outcome on your house updating, you will require an established tile professional.
Century Tile: Mundeiein's Tile Tasks around Mundelein
For two thousand seventeen years, their crew has been the greatest answer for tile assignments in the Mundelein, IL area. Century Tile: Mundeiein expert tile installers are crucial to see a top notch household renovation. The helpful personnel at this crew could make your perfect household a reality. Get in contact with Century Tile: Mundeiein client assistance in Mundelein, IL at 8475663200 for your estimate, cost free! Please browse their organization's web-site to figure out all the service that the porcelain tile fitters with Century Tile: Mundeiein of Mundelein, IL can provide.
Additional Information
Time in business: | 2024 years |
Services Offered: | Tile Work Cabinets and Countertops |
Details
Are we a residential contractor? | YES |
Are we a commercial contractor? | YES |
Do we offer financing? | NO |
Do we have emergency service? | YES |
Do we accept credit cards? | NO |
Additional Company Information
Century Tile: Mundeiein - Tile Installers in Mundelein, Illinois. In business since -0001.
Hours Please call to confirm
MONDAY | TUESDAY | WEDNESDAY | THURSDAY | FRIDAY | SATURDAY | SUNDAY |
---|---|---|---|---|---|---|
8:00am - 6:00pm | 8:00am - 6:00pm | 8:00am - 6:00pm | 8:00am - 6:00pm | 8:00am - 6:00pm | Closed | Closed |
Reviews
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Wendi
• 8 years agoIn 2010, we purchased granite tile from the Century Tile Store located in Mundelein, IL, which cost several thousand dollars and was to be installed in the primary shower area in our home. Based on the promise of the sales person at the time of purchase that the store also could professionally install the tile and would stand behind the work forever, we also engaged Century Tile to install the granite tile. Prior to installing such tile, we DEMANDED that the installer apply a waterproofing material to the underlying cement board before installing the subject tile. After the installation process was completed, I asked the installer as to whether he had applied a waterproofing material before installing the tiles, and he stated that "it was a professional installation job." Thereafter, we regularly (i.e., at least annually) sealed the tile as instructed and wiped off excess water every day after taking showers. Within three years thereafter, we noticed a water line forming behind the bottom row of granite tiles just above the bathtub. In addition, we noted that the grout applied around certain granite tiles, and especially around the tiles in the corner directly below the shower head which is subjected to the greatest amount of water run-off, had visible holes in it. In January 2015, we telephoned and visited the store in Mundelein to complain about the growing water line forming behind the bottom row of granite tiles in our primary shower area and also to report that mold was now visible. The store manager, John Napiorkowski, was verbally abusive and combative in response. He accused us of being dishonest and also stated that waterproofing material is not necessary in a shower area. In February 2015 we filed a written complaint with Century Tile regarding the above situation that included illustrative pictures and copies of invoices that included no reference to waterproofing material being included in the materials used during the original installation. Century Tile insisted that the same individual who installed the granite tiles come to our house to fix it. We set up several appointments with the installer, many of which were cancelled on short notice. Finally in April 2015 the installer visited our home to evaluate the situation first hand. We provided him with a sample of the granite tile so that it could matched and he stated that he was going to have a meeting with the store's management to discuss our situation and that he would revert back within a week. By June 2015, the installer still had not contacted us and I called David McFarlane, a manager in Century Tile's Solutions Department. During this conversation, Mr. McFarlane stated that he thought the installer had the situation "under control" and that the problem had been fixed. When I told him that was not the case, he began trivializing our situation. Because the water and mold continued to build at a rapid rate behind the granite tiles in our shower, we hired a five-star rated tile installer to remove the bottom row of granite tiles to: 1. Evaluate the original installation process; and 2. To replace the damaged tiles and properly install new granite tiles. The evaluation and reparation process cost nearly $2,300. The five-star rated installer found the following defects in Century Tile's installation process: 1. No waterproofing material was applied to the cement board prior to installing the granite tiles on top of it. 2. There was defective caulking and grouting around the bottom row of tiles. 3. Roofing nails rather than sufficient screws were used to secure the underlying cement board. 4. Insufficient space was left between the bottom row of granite tiles and the top of the bathtub. All of the above defects definitely caused water to leak behind the bottom row of granite tiles. Pictures were taken of all of the above defects as well as every stage of the new installation process, and this evidence along with an explanatory letter was submitted to Century Tile via Certified Mail. So, although we have submitted incontrovertible proof of the defects in their installation process of the granite tile, Century Tile refused to reimburse us for the cost to demolish and properly replace the damaged tiles. They did not keep their original promise to stand behind their installation work, and we have been scammed out of several thousand dollars as a result.
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